Background

Health Risk Services Inc. is owned and operated by Luene La Fountaine. Luene was born and raised in Medicine Hat, Alberta and has 2 adult children as well as 3 grandsons. She currently resides in the Calgary area and has operated her own business since January of 2000.

Health Risk Services Inc. is owned and operated by Luene La Fountaine. Luene was born and raised in Medicine Hat, Alberta and has 2 adult children as well as 3 grandsons. She currently resides in the Calgary area and has operated her own business since January of 2000.

After receiving the Canadian Securities Licensing and Registered Rep Certification she worked as a broker with Gardner Watson Securities in Medicine Hat. In 1983, Luene moved to Calgary to enter into the Insurance industry with a keen interest in the most complex and litigateable product in the business – Disability Insurance. This became her specialty from the perspective of marketing the product and understanding product features and the various applications.

In 1985, Luene was approached to co-establish the Paul Revere Disability Insurance Brokerage Office in Calgary where she would educate and assist brokers to market Disability Insurance to their clients. This developed into a position in 1988 with a well-known National Insurance Company as their National Disability Director and Trainer to assist in building a multi-line Insurance Brokerage operation. In 1990, Crown Life recruited Luene as a Western Regional Manager to build and manage brokerage and general agency distribution systems in Western Canada.

Luene ventured into her own business in January of 2000 as Health Risk Management, focusing on Group Benefits and Corporate Insurance Plans for business operations of all sizes and configurations. Health Risk Services Inc. has since succeeded Health Risk Management and continues to move forward as a recognized insurance provider in Western Canada.

Luene has earned the Professional Designation of RHU (Registered Health Underwriter) and speaks at numerous industry related events as a result of her qualifications and diverse knowledge and experience of Disability Insurance. She is often contracted by legal firms as both a Professional Advisor and Witness during proceedings for their clients who are involved with claims against insurers in non-payment situations on Disability Insurance Policies.

Luene is also involved within her industry and community. For the past 6 years she has served as the nominated Alberta Director for a national insurance industry association known as the Independent Financial Brokers Association of Canada (IFB) and as of 2011 has been nominated to serve at the Executive Board Level. Luene ensures the proper development and execution of these events for broker members of the IFB which attract over 400 individuals semi-annually. These conferences are held annually in several locations across the country.

She also contributes her organizational expertise to two annual Alberta Insurance Council accreditation approved educational platforms. In 2011 Luene also has agreed to participate in the Committee of the Arete Group Insurance Advisors Group (AGIAC). This committee of professionals are chosen to assist in the development of high level education for Group Insurance Advisors on a national basis through the provision of conferences that focus strictly on Group Insurance.

Luene’s continued commitment to the people and business she serves is to act fully on their behalf and ensure that their specific needs are met…..not her own! This has shown a reciprocal commitment from her clients in terms of remaining with Health Risk Services Inc. over the long term as well as engaging in more of the services and products offered for both personal and business requirements. Unparalleled customer satisfaction has enabled Health Risk Services Inc. to continue to grow and develop from the referrals of new and existing customers.

Luene and her staff welcome and encourage all clients to visit the HRS Inc. office at any time. Whether it is to drop off claims, pick up claim cheques or simply to say “Hello” and enjoy a warm cup of coffee! You will find the atmosphere inviting and relaxing and, as always, take the opportunity to say “Hi” to Weston (Luene’s furry companion), who is quickly becoming the HRS Inc. office favorite greeter. Luene and her team endeavour to make all visitor’s and clients to HRS Inc. feel as welcome and as comfortable as possible and show our sincere appreciation of your relationship with us.

368FA Message from Luene:
“Thank you for visiting our web site. I hope that you enjoy your journey as you discover the many products and services available to you at Health Risk Services Inc. I encourage you to visit our web site often as we endeavour to provide informative and current updates on Benefits and the Insurance industry.”

LueneBackground

“….a continued commitment to the people and businesses she serves is to act fully on their behalf and that their specific needs are met…..not her own….”