Claims may be submitted in the following manners. You may also submit claims through your member portal if your benefit plan allows.
Mail: #50, 12221 44 Street SE | Calgary, AB | T2Z 4H3
Each benefit plan will have different requirements for medical & dental services. Generally, we recommend any service over $500 be sent to us for pre-approval to confirm coverage and the amount. For specific requirements regarding your plan please contact us.
Most plans will allow your dentist to submit claims to us electronically. We will also pay dental claims on assignment if that is an option your dental office provides. Please have your dental office call us for confirmation of coverage and whether your plan allows electronic claim submissions.
How are my claims paid? If you have not provided your banking information a cheque and benefit statement will be mailed to your home address. Otherwise, we will direct deposit your reimbursement into the bank account of your choice. By choosing direct deposit you will not have a statement mailed to you but they are available through your member portal.
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