COVID-19 Updates, Information and Resources Centre

This additional emergency page has been added to the Health Risk Services  website to provide you with current and relevant information that will help you, your family and your employees stay healthy and prevent the spread of COVID-19.  As a Benefits Company whose main purpose is to assist Employers & Employees experience their Benefit Plans with renewed focus on leading healthy and productive lives, we would like to share with you resources, updates and encouraging information that will help you all through these troublesome times with positive perspectives.

A Message from the President

Dear Valued Partner,

I am writing to share an update on behalf of the Team here at Health Risk Services. As I am sure you will agree, the events of the past days and weeks have been unprecedented as we all pull together to manage this COVID-19 pandemic. It is important that you and your employees are provided with timely updates on any developments that may impact their benefits coverage. Please share any or all of this information with your employees.

Health Risk Services Pandemic Plan:

Like many organizations across the globe, we have implemented precautionary measures with our employees to lower the probability of spread of COVID-19.

  • We are still fully staffed at the office at this time BUT are limiting external access to our office to only those required for essential operations.
  • We have cancelled all external client meetings and will not be attending business functions unless conducted virtually.
  • We have eliminated all business travel.
  • We have increased our levels of cleaning and sanitizing in all office spaces.
  • We are encouraging our team to follow all the recommended COVID-19 protocols and to share those protocols with their family and friends.

We hope that these measures will help us ensure that we are protecting our employees and partners while continuing to serve you and your employees without interruption. 

We are COMMITTED to meeting the needs of our clients.

Health Risk recently transitioned from a server-based system to MS365 which allows all of us to operate efficiently from anywhere we can access the internet.  Therefore, if the situation changes over the next period of time and we are not able to work from the HRS office, we will all continue to work from home to ensure that employee’s claim submissions continue to be adjudicated and processed in a timely manner.

With that in mind, we ask that you continue to submit your claims either online, email or fax if possible.  We also encourage all those who have not already signed up for automatic bank deposit to do so immediately to avoid having to wait for mail delivery.

I and the team here at Health Risk will continue to monitor an navigate this rapidly changing situations along with the rest of the world.  If we can be of service to you or your employees during this crisis, please don’t hesitate to ask.

Stay Healthy and we will remain in touch,

Luene La Fountaine, RHU | President/Owner

Estimate Your CEWS Entitlement

August 22, 2020

To estimate your CEWS entitlement, consider using the CEWS 2.0 Estimator at, or CRA’s more complete calculator at

The Government’s New Webpage for Businesses

August 22, 2020

The Government has launched a webpage,, to help manage one’s business during COVID-19. It provides links to government financial supports and loans, reopening guidance and rules, employee issues, industry-specific assistance, tax issues, and a support phone line.

Canada Emergency Wage Subsidy “2.0”

August 19, 2020

The rules for the Canada Emergency Wage Subsidy (CEWS) have undergone a major overhaul. This came into effect for Period 5 on July 5, 2020.

The “CEWS 2.0” as it’s referred to by some, has been extended and has had several major changes implemented. This increases the complexity of the calculations, but also makes it so more employers can qualify for the subsidy.

Here are the main changes to the CEWS:
The subsidy has been extended to November 21 with a possibility that a December period will be added. Workers with over 14 days of no pay are no longer disqualified from CEWS and the subsidy will apply to any and all wages they do have over a four-week Period.

The 30% revenue drop is no longer a requirement to apply for CEWS.  This means a company with as little as a 1% revenue drop qualifies. However, the amount of your subsidy is now a direct factor of your revenue drop so a 1% revenue drop will only qualify you for a subsidy between 0.04% – 0.12% depending on the Period for which you are applying.

The subsidy is no longer 75%.  The subsidy is a varying factor each Period with the factor and the maximum subsidy being reduced gradually each period.The maximum subsidy is dropping to 60% in Period 5 and then down to 20% in Period 9. There is a Top-up Percentage for companies whose revenues have dropped more than 50%.  This Top-up is also on a sliding scale based on your revenue drop to a maximum of 25%.

Base Remuneration (pre-crisis average weekly earnings) is no
longer required for Arm’s Length Employees as the subsidy is only allowed on actual remuneration. This means that the ability to receive a subsidy of 100% of your employee’s wage if you paid them up to 75% of their base remuneration is no longer available. The Base Remuneration (pre-crisis average weekly earnings) for Non-Arm’s Length employees is still required however you can now elect the Base Remuneration Period to be July 2019 – December 2019 rather than the January 1 – March 15, 2020 period.  This means that if you have Non-Arm’s Length employees who were only paid a bonus at the end of the year in 2019 this bonus can now be used as Base Remuneration.

With the new changes in place some companies who were unable to apply for CEWS because they had less than a 30% drop in revenue will now qualify.  There is also the possibility that Owner’s who didn’t have qualifying wages for the first four periods may now qualify under CEWS 2.0.

This information was provided by the Catalyst Group.

To access the subsidy calculator and more, you can navigate to the government website by clicking here.

Insights from a pandemic: Drug trends during COVID-19

June 30, 2020

We were expecting drug costs to rise this year due to the increase in “specialty” drugs, the shift to more expensive treatments for common conditions, and the introduction of new, costly medications. The COVID-19 pandemic has caused drug costs to rise even more than expected. While this was partly due to
increased claims for certain drug categories, the most significant factor was the increase in dispensing fees as the provinces imposed 30-day refill limits.

Federal Government COVID Changes


The CEWS program was initially to end June 6th. The government recently announced an extension to this program to August 29 comprising 3 additional periods:

June 7 to July 4; July 5 to August 1, August 2 to August 29.

CRA has confirmed that employers must show a 30% decline in revenue to qualify for the first of these additional periods (June 7 to July 4). CRA also noted that further changes, including revenue threshold requirements, would only commence for the last 2 claim periods.


The CERB program application process was started April 6, 2020 and was initially to end the first week of July after 16 weeks and a maximum subsidy of $8,000 per person.

The government recently announced an extension to this program by a further 8 weeks providing a maximum subsidy of $12,000 per person.

Homewood Health COVID-19 Workplace Re-entry Toolkit

June 19, 2020

Homewood Health has provided this comprehensive re-entry toolkit which can guide your company through the health and safety measures you need to adopt for your employees. The full document is available at the link below.

To our valued customers:

As government and health authorities investigate how to reopen economies and lessen social restrictions, they also face the daunting task of how to do so safely and effectively. These are welcomed discussions for many employers and employees as mandated policies and procedures have impacted society, both at financial and personal levels.

Emergency Commercial Rent Assistance

May 15/2020

On April 24th, the federal government announced that they have reached an agreement in principle with all provinces and territories to implement the Canada Emergency Commercial Rent Assistance (CECRA) for small businesses. This program will lower rent by 75 per cent for small businesses that have been affected by COVID-19.

Parenting during a Pandemic

May 14/2020

As we enter a new month of COVID-19 protocols, the indirect and evolving implications of the pandemic are establishing new norms and roles within our family units

for parents, guardians and those tasked with childcare responsibilities.For employees of essential service organizations, and as non-essential entities ponder re-opening strategies and requirements, employees with children face numerous challenges including extended school closures, childcare acility shortages and the increasing necessity to provide adequate and sometimes constant care with educational support. These demands paired with the new realities of remote work environments and the professional obligations of day to day work have amplified the need for employee support measures and workplace flexibility.

Here are a few suggestions on how to manage the enormous task of taking care of children while remaining productive and performing your day to day obligations.

Travel Questions

May 13/2020

Canada and U.S. agree to keep border closed until May 20 Extension of cross-border travel restrictions to limit spread of novel coronavirus (COVID-19)

U.S. – Canada joint initiative: Temporary restriction of travelers crossing the U.S.-Canada border for non-essential purposes

New entry requirement now in effect:

• Visa-exempt foreign nationals need an Electronic Travel Authorization (eTA) to fly to or transit through Canada. Exceptions include U.S. citizens and travelers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA.


Financial Assistance for Canadians outside Canada

Eligible Canadians currently outside Canada who need financial assistance can contact the nearest Government of Canada office or Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa at +1 613-996-8885 (call collect where available) or

FAQs for emergency loan program: link here>>

Monitoring Canada’s Drug Supplies During COVID-19

May 11, 2020

Here at Health Risk Services we have been having discussions with our many Self-Funded/ASO Prescription Drug clients regarding the impact that COVID-19 may have on the availability of continued prescription drugs for themselves and their employees.  Amidst reports that drug shortages in Canada are happening more frequently due to the COVID-19 pandemic, Health Canada has been working closely with manufacturers, distributors, hospitals and pharmacies to buttress the stability of this country’s drug supply chain.

But most importantly – it is assuring to recognize that our Trusted Partner in providing all of our clients their necessary medications – TELUS Health – is working diligently behind the scenes to support all clients using the TELUS Health Assure Drug cards.

TELUS Health is monitoring and responding to Canada’s evolving drug supply by streamlining its processes for covering alternate drugs that can be dispensed in place of drugs that are in low-supply or out-of-stock. For group supplementary health employer sponsored drug plans, TELUS Health is collaborating with its clients by sharing with them data pertaining to drug back-orders in order to help them take the best possible actions on behalf of their plan sponsors.  “All stakeholders are working in a unified way on two levels: to prevent the hoarding of medications in the short term, and to protect the viability of the global supply chain in the long term,” said Jason Kennedy, director, health business consulting, TELUS Health.

Can Virtual Medical Care Offer Pandemic Relief?

May 7/2020

As Canadians adapt to virtual family dinners and online classrooms, another technology, virtual healthcare, is quietly making its way into the mainstream. Public health authorities have been using electronic tools, such as telephone screening, to prioritize coronavirus testing; however, the concept has other important uses, including taking pressure off public health resources, extending access to care for routine health needs and keeping remote employees healthy and productive.

Some provinces have offered telemedicine for almost 20 years, but the availability of broadband networks and portable video-capable devices extends the virtual care concept to allow healthcare practitioners of all types to offer consultation, diagnosis, treatment, follow-up and counselling. Last year, Canadians had more than two-million virtual visits with clinicians,[1] and downloaded thousands of health and wellness apps.

How does the Canada Emergency Response Benefit (CERB) Impact STD and LTD payments?

May 6/ 2020M

It is our understanding that employees receiving STD or LTD benefits from either an Insurer or a Self-Funded STD plan are not eligible to receive the CERB. The Insurers or HRS won’t offset CERB benefits from either STD or LTD payments. If it is learned that an employee approved for STD or LTD benefits has received CERB benefits, the employee will be  advised to notify the government of their entitlement to benefits through their benefits plan. We understand the government will require repayment of CERB benefits if an individual received payment but was not eligible.

How are claims impacted by the Canada Emergency Wage Subsidy (CEWS)?

The CEWS benefit is payable to the employer, not to the employee. If the employer receives this benefit, they continue to pay their employee wages/income (the employers are expected to make their best effort to top up employee salaries to the pre-COVID-19 levels), and the employee continues to receive their income regardless of whether or not they are actually performing work for the employer. The employee does not get laid off. 

Homewood Health Covid – 19 Those with family members in long-term care facilities

May 5/2020

As the worldwide COVID-19 pandemic continues to evolve, public health authorities and medical experts have expressed growing concern for high risk populations, including the elderly. High risk populations have greater susceptibility to infection and more likely to experience possible serious complications if infected.

Homewood Health COVID-19 ToolKit

May 3/ 2020

Homewood Health COVID-19 ToolKit

As the COVID-19 situation continues to rapidly evolve with increasing measures from federal and provincial governments to curb the spread and risk of infection within our personal communities, many of us are faced with extended school closures and growing inquiries from inquisitive children.

REGISTER  for a FREE Homewood Health Webinar: Supporting Yourself and Others Through COVID Tuesday May 12th,2020

May 2/2020

Homewood Health FREE Webinar: Supporting Yourself and Others Through COVID

As the COVID-19 situation continues to rapidly evolve with increasing measures from federal and provincial governments to curb the spread and risk of infection within our personal communities, many of us are faced with extended school closures and growing inquiries from inquisitive children.

Homewood Covid -19 How to speak to children

April 30/2020

As the COVID-19 situation continues to rapidly evolve with increasing measures from federal and provincial governments to curb the spread and risk of infection within our personal communities, many of us are faced with extended school closures and growing inquiries from inquisitive children.

Stay Healthy via Virtual Paramed Services: A safe alternative when physical distancing is required

April 29/2020

In these very challenging times that we are all experiencing due to the onset of COVID-19, it’s especially important to ensure that we are all making every effort to maintain our health. And what better way to maintain your health than by accessing your Employer Benefit Plan?!  Most Benefit Plans, whether they be a Traditional

Check out our blog section to read more

Airline Travel Insurance Refunds!

April 28/2020

For many Canadians there has been much uncertainty as to whether or not their purchased/post COVID-19 airline tickets would be or should be refunded.  Today, we received some welcome news from our Trusted Travel Partner – TuGO regarding some of the uncertainties:

Airline refunds for flights to, within or from the United States (US)
The US Dept of Transportation requires that all US and foreign airlines with flights travelling to, within or from the US provide a refund to travelers when the airline cancels the flight.  For example, if a traveler has a flight to New York with Air Canada, and the airline cancels the flight, the traveler is entitled to a full refund on their airfare.


April 27, 2020

During his daily briefing on Monday April 27th, 2020 Prime Minister Trudeau noted that since applications opened at 6 am, more than 10,000 businesses have already applied for the wage subsidy. The prime minister stated the subsidy is meant to support all types of companies from larger businesses to “fast-growing startups that employ just 20 people.”

Are you planning on applying for the Canada Emergency Wage Subsidy?

Click here: Ways to apply

Planning For Emergency Reduced Income – Webinar Online Workshop

April 26/2020

Have you  or  your  family  been  impacted financially by COVID-19? Are you worried that your income may be impacted in the near future? Worrying about our health along with our finances can be scary, stressful, and can create a lot of stress on us and our families.

Resources to Help Canadians with the Financial Impacts of the Coronavirus (COVID-19) Pandemic

April 25/2020

Where can I get more information on COVID-19? Here are some helpful links to gather more recent information.

If your finances have been impacted by the coronavirus (COVID-19) crisis, The Credit Counselling Society of Canada has gathered key information that may help you.

For a general overview of financial relief measures that are available to Canadians, please check out the overview on the following infographic

Helpful Information & Links re. COVID-19

April 2020

Where can I get more information on COVID-19? Here are some helpful links to gather more recent information.

Health Canada:

World Health Organization:

Centers for Disease Control and Prevention:

For those persons who may be concerned they may have symptoms of COVID-19, the federal government has created an online self-assessment tool. You will be asked a series of questions and dependent upon the responses and symptoms identified, the tool will provide advice, giving one of the four following actions:

• Visit an emergency room
• Call telehealth
• Self-isolate at home
• Do nothing

The tool can be accessed here:

Federal and provincial governments have implemented regulations for non-essential businesses and extended school closures. For up to date information please check your provincial government websites, or the following federal website: coronavirus-disease-covid-19.html

The Government of Canada has also introduced several economic and financial plans to support those directly impacted by the COVID-19 pandemic. For detailed information on Canada’s economic recovery plan, please check the following website:

My Kindest Regards,
Luene La Fountaine, RHU

Homewood COVID-19 Self-isolation and quarantine: What you need to know

April 24/2020

As cases of COVID-19 continue to rise globally and throughout Canada, many employers are reviewing operations and core functions to make decisions surrounding employee self-isolation or quarantine in an effort to limit the risk of infection and potential harm to employees and others.

Wellness Together Canada: Mental Health and Substance Use Support

April 24/2020

AWe recognize the significant strain that COVID-19 has placed on individuals and families across the country. Many people are concerned about their physical and mental well being. Canadians are being challenged in a number of ways because of isolation, financial and employment uncertainty and disruptions to daily life. Wellness Together Canada provides tools and resources to help get Canadians back on track. These include modules for addressing low mood, worry, substance use, social isolation and relationship issues.

During these complicated times, it is critical that Canadians obtain reliable information and access to mental health, addiction and well-being support services. On April 15th, 2020, Health Canada launched the Wellness Together Canada portal, providing direct access to peer support workers, social workers, psychologists and other professional care providers for all Canadians.

If you or anyone you know is struggling and requiring support during this difficult time, please refer to or share this link.

TuGo Travel Insurance Voucher with bonus!

April 23, 2020

The team at Health Risk Services is pleased to share the following announcement with all of our valued TuGo clients:

Dear partners,

As we all know, COVID-19 has brought unprecedented changes to personal and professional livelihoods; it’s also brought with it an unprecedented number of refund requests. Please know that the TuGo team is doing our best to respond as quickly as possible.

In response to all of these requests, we have some good news to share—customers will now be given the option of a Travel Insurance Voucher with bonus, in place of a partial or full refund! 

Click here Which voucher or refund applies to my customer?

Online Applications For 75% Federal Wage Subsidy Will Open on April 27

April 20/2020

The first payments from a $73−billion federal wage subsidy program will flow by the end of the first week of May, acting as a buttress against the economic shock from COVID−19.

The Liberals are hoping the 75−per−cent wage subsidy will prompt companies to rehire vast swaths of the six million Canadian workers who have asked for emergency federal aid since the pandemic brought the global economy to a virtual standstill.

Homewood COVID-19 Financial Tips

April 19/2020

As the impact of COVID-19 continues to evolve beyond physical illness, many are faced with economic challenges as numerous non-essential businesses and their employees have faced temporary closures and subsequent layoffs. Additionally, service-based industries including travel and food preparation are seeing reductions in business as are those in manufacturing and construction. In many instances, businesses have closed in order to reduce the risk of infection.

Homewood COVID-19 Anxiety

April 18/2020

You have been given this handout as an aide to support yourself, other employees and family members as a result of the abundance of information available from the media and online related to the COVID-19 pandemic.

NEW – Canada Emergency Commercial Rent Assistance (CECRA)

April 17/2020

This program will provide loans and / or forgivable loans to commercial property owners who in turn will lower or forgo rent due from their small business tenants for the months of April (retroactive), May and June. 

This assistance may take some time as it has to be legislated by the provinces as it is a provincial jurisdiction.

Details have yet to be announced.

COVID-19 Business Owner Information Update 

Application Approved and Funds Deposited in a week

April 16/2020

I am pleased to share that I received my Canada Emergency bank loan of $40,000 within a week of completing the application.

What is “The Funding” – The Government Of Canada Is Committed To Taking Immediate, Significant And Decisive Action To Help Canadians Deal With The Impact Of The COVID-19 Pandemic.
As part of their COVID-19 Economic Response Plan, they have created the Canada Emergency Business Account, which is now open for applications.

If you would like full details on the emergency fund and how to apply please visit the posts below on April 8/2020.

Homewood COVID-19 Increases in Domestic Violence

April 15/2020

Self-isolation and quarantine are essential in slowing the spread of COVID-19. Unfortunately, home is not the safest option for individuals and families experiencing domestically violent relationships. As quarantine measures continue, many experts and statistics show domestic violence is increasing.

COVID-19 Business Owner Information Update 

 The Canada Emergency Temporary Wage Subsidy Benefit

April 14/2020

My Accounting firm – Hamilton Rosenthal – generously provided me with the following information as to how to go about applying for the Wage Subsidy Benefit program as below:

In order to set up your direct deposit with CRA for the purposes of receiving that 75% wage subsidy benefit, you must first register as an individual with CRA. 

To set up My Business Account, click on this link:

You will have to complete two steps:

Step 1 – Provide Personal Information

  • Enter your social insurance number
  • Enter your date of birth
  • Enter your current portal code
  • Enter the requested amount from one of your filed and assessed Personal Income Tax Returns. Have a copy of your returns handy. (The line amount requested will vary. It could be from the current tax year or the previous one)
  • Create a CRA USER ID and PASSWORD
  • Create your security questions and answers
  • Enter your business number (GST, Payroll, Corporate)

COVID-19 Business Owner Information Update 

Canada Emergency Bank Account Loans – $40,000

April 8/2020

At Health Risk Services, we are continuing to monitor the COVID-19 situation closely and provide updates for our clients on measures we think will be helpful for them during these unprecedented times. If you are a business then please read on as this update is particularly useful for you.

More information has recently been released about business loans under the Canada Emergency Bank Account, so we outline what we know below.   What I can tell you is that I went on-line with Scotia Bank today, applied and was approved for my loan within 15 minutes!  This included receipt of the actual contract documentation.

What is it?

Government-backed loans for businesses up to $40,000 per business through your financial institution. The loans are to cover operating costs that cannot be deferred. It will be converted to a term loan by January 1, 2021 but remains interest free until December 31, 2022.

COVID-19 Business Owner Information Update 

The Canada Emergency Temporary Wage Subsidy Benefit

April 1, 2020

The new Canada Emergency Wage Subsidy (CEWS) provides a 75% wage subsidy to eligible employers for up to 12 weeks, retroactive to March 15, 2020. 

The CEWS prevents further job losses, encourages employers to re-hire workers previously laid off as a result of COVID-19, and help better position Canadian companies and other employers to more easily resume normal operations following the crisis.

Eligible Employers

Eligible employers includes:

  • individuals
  • taxable corporations
  • partnerships consisting of eligible employers, non‑profit organizations and registered charities. Those that see a drop of at least 15% of their revenue in March 2020 and 30% for the following months (see Eligible Periods).

Public bodies are not eligible for this subsidy. Public bodies generally include municipalities and local governments, Crown corporations, wholly owned municipal corporations, public universities, colleges, schools and hospitals.

To ensure that the Canada Emergency Response Benefit (CERB) applies as intended, we are considering implementing an approach to limit duplication. This could include a process to allow individuals rehired by their employer during the same eligibility period to cancel their CERB claim and repay that amount.

To read the entire description of the subsidy, please visit:

COVID-19 Business Owner Information Update 

Canada Emergency Business Account

March 27/2020

On March 27, Prime Minister Trudeau announced additional measures to support small businesses through this time.

Scotiabank, together with other leaders in the banking community, has been consulting with the government on these measures, designing them specifically to help small and medium-sized employers with their most pressing needs and position the economy to recover.

The Canada Emergency Business Account will provide qualifying business customers with access to a $40,000 line of credit:

  • at 0% interest until Dec 31, 2022
  • requires no minimum monthly principal payments until December 31, 2022
  • principal repayments can be made at any time
  • $10,000 loan forgiveness is available provided outstanding balance is fully paid on or before Dec 31, 2022.

Homewood Covid-19 Health- Employee & Family Assistance Plan Provider

Health Risk Services is pleased to announce that we have been able to secure a very valuable partnership with Homewood Health enabling us to provide our clients with excellence in Employee and Family Assistance plans!  Homewood has been here to assist since the outbreak of COVID-19 in the support all of its clients with important information and encouragement as to how everyone can remain healthy and focused on the recovery of the economy.  Although the services referred to in their bulletins such as the Professional Counseling, are available only to clients/employees  that have already been enrolled for the Homewood Health EFAP program, we felt that the overall information was applicable and useful to all individuals!  

Therefore, will continue to share their articles with you as they are available – please feel free to share these articles with your teams, your employees and your loved ones.

Should you wish to inquire about how simple it would be to add this very valuable benefit onto your plan immediately, please contact Luene at

Homewood COVID-19 Managing the Impact

You have been given this handout as an aide to support yourself, other employees and family members as a result of the questions and possible anxiety that has arisen from the COVID-19 pandemic.

Homewood Covid-19 Facts & General Information

March 23/2020

You have been provided this handout as an aide to support yourself, other employees and family members as a result of the questions and possible anxiety that has arisen from the recent COVID-19 pandemic.

Homewood Covid-19 Managing Stress & Anxiety

As we navigate uncharted territory and the evolving realities of COVID-19, we may experience potential fear, stress and anxiety due to the overwhelming volume of information and the demands being put in place to combat the spread and risk of infection.

Homewood Covid-19 Virtual workplaces, the new norm

Could remote working be the new normal for work workplaces? We’re getting a taste of what that looks and feels like right now.

Homewood Covid-19 Support for First Responders, Front Line Workers and Public Facing Employees

As a first responder, front line worker, or a public facing employee, you are subject to ongoing and unique challenges as a result of the COVID-19 pandemic. In this article, we will provide tips on building resilience, preventing burnout and managing your intake of media surrounding the pandemic.

COVID-19 – RSA Group Emergency Medical Travel Insurance –

March 24/2020

Important memo regarding employees who are required to travel for work which has been deemed essential by the Canadian Government and who are covered under group Travel Insurance

Due to the unique circumstances surrounding COVID-19, on an exceptional basis, coverage for emergency medical benefits will continue for all employees who are required to travel for work which has been deemed as essential by the Canadian government and who are covered under one of our Group Travel Insurance plans.  For full details please read the following (see attachment Essential Workers)


March 18/2020

The latest RSA COVID-19 info, including new FAQs,

can be found at this site:

Covid-19 – Pet Health Guide

We’re made for times of uncertainty

In times of confusion, we rely on the love of our pets more than ever before. With Trupanion your best friend can have coverage for allergies, broken bones, and even pandemics. Explore these resources to help keep your furry family healthy, and give your pets some extra cuddles from us.

What questions do you have about COVID-19 and your pets?
Join us this Friday, April 17 for a Facebook Live event led by our own Chief Veterinary Officer, Dr. Steve Weinrauch. Learn about all things related to COVID-19 and pets, including best practices to help your pets thrive during this challenging time.We’re giving Trupanion members the exclusive opportunity to submit questions ahead of time at You can also submit questions live during the webinar on Friday.

Hope to see you there!